Welcome to Rich Hope Hong Kong Limited (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, hostingjewelry.com, and any purchases made through it. By accessing or using our site, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. General Terms

• Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase.
• Account Responsibility: If you create an account, you are responsible for maintaining confidentiality and restricting unauthorized access.
• Pricing & Payment: All prices are listed in USD (or the selected currency) and are subject to change without notice. Payment methods include credit/debit cards and PayPal.

2. Order Acceptance & Cancellation

• We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.
• If your order is canceled after payment, a full refund will be issued.

3. Shipping & Delivery

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• Delivery times vary by location and shipping method.
• International customers may be subject to customs fees, taxes, or import duties, which are the buyer’s responsibility.

4. Returns & Refunds

14-Day Money-Back Guarantee

• You may return eligible items within 14 days of delivery for a full refund.
• Items must be unworn, undamaged, and in original packaging with tags attached.
• Proof of purchase (order number/receipt) is required.

Non-Refundable Items

• Custom-made or personalized jewelry.
• Items marked as “Final Sale.”

Refund Processing Time

• Refunds may take up to 14 business days after we receive and inspect the returned item.
• For PayPal refunds, processing may take 14–30 days, depending on your country’s regulations.

Return Shipping Costs

• Buyers are responsible for return shipping fees.
• We recommend using a trackable shipping method, as we are not liable for lost or damaged return packages.

5. Intellectual Property

• All content on hostingjewelry.com, including logos, images, and text, is the property of Rich Hope Hong Kong Limited and protected by copyright laws.
• Unauthorized use, reproduction, or distribution of any materials is prohibited.

6. Limitation of Liability

• Rich Hope Hong Kong Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee that our site will be error-free or uninterrupted.

7. Governing Law & Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of Hong Kong.
• Any disputes shall be resolved exclusively in the courts of Hong Kong.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the revised Terms.

9. Contact Us

For questions regarding these Terms, please contact us at:
Email: info@hostingjewelry.com